M.2 NVMe SSDs, like the SanDisk M.2 drive, offer high-speed performance but can suffer from overheating issues, leading to system crashes, freezing, and data inaccessibility. SSD overheating can be caused by wear-and-tear, firmware issues, or NAND chip degradation, putting stored files at risk.
This case study details how we successfully recovered critical business data from a Fujitsu laptop with an overheating SanDisk M.2 NVMe SSD, preventing a local B&B from losing essential booking records and financial data.
As Ireland’s oldest and most experienced data recovery company, we applied chip-level NAND recovery and thermal management techniques to restore the lost files.
The Challenge: Overheating SanDisk M.2 NVMe SSD Causing System Crashes
A local B&B owner contacted us after their Fujitsu laptop repeatedly crashed and failed to load files. The reported issues included:
- Laptop shutting down randomly during normal use.
- Extreme heat coming from the SSD area, even after short usage periods.
- Windows boot failures and missing files, making business documents inaccessible.
- A local computer repair shop diagnosed an SSD issue and recommended a data recovery specialist.
Since the B&B relied on this SSD for guest bookings, invoices, and tax records, a fast and professional recovery solution was needed.
Diagnosis & Evaluation
When the SanDisk M.2 NVMe SSD arrived at our cleanroom facility, we performed a hardware and software-level diagnostic. Our findings:
- Thermal throttling and overheating – The SSD’s controller was overheating, causing performance drops and system crashes.
- Firmware instability – The overheating had caused SSD firmware corruption, leading to data inaccessibility.
- NAND flash wear-out – Some memory cells had degraded, making certain files unreadable.
Because NVMe SSDs store data in NAND flash chips, we focused on direct chip-level recovery techniques to extract lost data.
The Recovery Process
1. Cooling & Stabilising the Overheating SSD
Before attempting data recovery, we:
- Used specialized heat dissipation methods to stabilize the SSD.
- Disabled power management features to prevent further thermal stress.
2. Extracting Data from NAND Flash Chips
Since the SSD’s firmware was unstable, we:
- Accessed raw NAND flash memory directly using chip-off recovery tools.
- Bypassed firmware corruption to extract missing business files.
- Manually reconstructed fragmented data blocks to restore lost information.
3. Verifying & Restoring B&B Business Data
Once data extraction was complete, we:
- Checked all financial records, booking schedules, and customer information.
- Repaired partially corrupted Excel and PDF documents.
- Transferred the recovered files to a new high-endurance SSD for long-term use.
The Results: 100% Data Recovery Success
Thanks to our chip-level NAND extraction and thermal stabilization techniques, we successfully recovered 100% of the B&B’s critical data, including:
✅ Guest booking records and reservation history
✅ Financial reports, tax documents, and invoices
✅ Staff schedules and administrative files
The B&B owner was relieved to have all essential business data restored, avoiding operational disruptions.
Why Choose Us?
With 25 years of experience and tens of thousands of successful recoveries, we are the leading SSD data recovery specialists in Ireland and the UK. Our expertise includes:
✔ Overheating NVMe SSD recovery & thermal management
✔ Chip-off NAND flash data extraction
✔ Firmware repair for failing SSD controllers
✔ Secure & confidential business data retrieval
If your SSD is overheating, causing crashes, or losing files, stop using it immediately and contact us for expert data recovery.