If your drive, SSD, RAID or NAS fails anywhere in the UK, it can be on our bench to start recovery work by the next day. Simply get a quote first, by phone or with the quote form, then either post it in to us from any postcode, or hand-deliver it to our laboratory in Belfast (drop-in service with no need to make an appointment). We carry out all opening, imaging and rebuilding of every device ourselves, in-house. We are among a small number of labs in the UK that genuinely recover cryptocurrency wallets: forgotten passwords as well as Ledger and Trezor devices that are faulty. A free diagnostic is provided, along with a fixed written quote prior to charging you a penny, and in most cases you only pay if we recover your data.
Some examples of what we’ve recovered recently here in our lab. These were all items that came into us from different parts of the country. Identifying information has been redacted. Each item was thoroughly tested file-by-file before being returned to its owner.
The live rebuild of the array was at an impasse and putting the integrity of the data at risk. All disks were imaged offline to create a duplicate copy of each disk. The array was then rebuilt virtually with these images, and we returned to service the file server and the virtual machines that it supported, intact.
A second SHR member failed while the first was still down. We imaged the five disks in question, rebuilt the array and its Btrfs-based logical volume offline, and returned the full shared library for use by our client.
The heads had crashed onto the platters. On the bench we fitted donor head assemblies that were specifically selected to match those which had been destroyed, then imaged all data so as to prevent further degradation or loss of valuable information. A complete season’s worth of shoots was successfully recovered.
Many local “data recovery” shops quietly send your drive off to some other company for recovery, sometimes out of the country, and add a fee on top. We are the specialists doing the actual work. Please request a quote first, by phone or with the online form, and once you receive your quote, simply send your device directly to us and it will go to the exact same people who do the work, and nowhere else, from the time it arrives until you get it back.
Each unit is opened, imaged and reconstructed in our own UK laboratory using only our engineers: there are no intermediaries or subcontractors involved.
At all times, we hold your drive & data within the UK. Your drive and data are never transferred to a third party or exported abroad.
Registered with the Information Commissioner’s Office (ICO); registration reference ZC173784 can be found on the Privacy Notice page of this website. We are fully compliant with the General Data Protection Regulation (GDPR), and we will provide NDAs whenever a job calls for one.
Whatever your problem and wherever you are, whether it is a desktop hard disk that will not turn over, a NAS unit which will not build its RAID again, a snapped USB stick, a ransomware hit on one of your servers, or even if your crypto wallet has been locked, we can use our bench, donor parts and tooling to help restore access to your data.
We are not a shopfront that sends drives elsewhere and marks them up. We are a laboratory that has spent twenty years working directly on the bench, and we have invested in the equipment and time needed to handle those difficult jobs that other companies typically pass along or decline.
In most cases you only pay if we recover your data, and once the files are recovered you’ll receive a complete file listing to review before approving anything.
The drive that holds all of your data is opened and copied exactly like for like in our own UK lab. We do this ourselves and we never send your drive overseas or anywhere else to be done.
Before we start working on anything you get an exact amount of money written down which is the cost for what needs to be done. And you will have had a free, no-obligation check on everything wrong with your device. That way there are no price surprises.
First get a quote. Do this over the telephone or fill in the quotation form. Then, send us your device using insured, fully trackable post. This can come from any place in the UK. Or drop it at our Belfast lab, Monday to Friday, 9am to 5:30pm; drop-offs do not require an appointment.
Twenty years of laboratory-based work: every project has been done sequentially, there was never a queue jump and no corners were ever cut to achieve that next number.
Obtain an initial quotation via either a telephone call or completion of the online form. Once quoted, send your device to us via an insured and trackable postal service from anywhere within the UK. Alternatively you can drop it at our Belfast city-centre laboratory, Monday to Friday, 9am to 5:30pm (no appointment needed). The same lab and the same engineers will deal with your item in both instances, and we will charge the same price regardless of where you are located.
A free written diagnostic. Twenty years of data recovery experience in one expert UK lab, where in most cases you only pay if we recover your data. Get a quote first: send us an enquiry with the form, or call us by phone to speak with one of our team members. Then just send your media to us through the post from anywhere, or drop it off in person at our premises (no appointment needed), and we can begin recovering your data.
Business systems down? Our server data recovery services are run from the exact same bench as our ransomware recovery service. NDAs (non-disclosure agreements) are used as a matter of course.