USB flash drives are widely used for storing and transferring data, but they can develop issues such as “write-protected” errors, which prevent users from modifying or accessing their files. This case study details how we successfully recovered critical teaching materials from a Kingston DataTraveler USB stick that had become write-protected and inaccessible.
The affected device belonged to a local primary school teacher, containing lesson plans, student records, and educational resources. As Ireland’s oldest and most experienced data recovery specialists, we applied chip-level recovery techniques to retrieve the lost files.
The Challenge: USB Stick Stuck in Write-Protected Mode
The teacher contacted us after discovering that their Kingston DataTraveler USB stick was no longer usable. The symptoms included:
- “Write-Protected” error message when attempting to save, delete, or modify files.
- USB drive not allowing formatting or data transfer.
- Files inaccessible despite being visible in Windows Explorer.
- The USB stick not being recognised on some devices.
Since the USB stick contained essential teaching materials, a fast and professional recovery solution was required.
Diagnosis & Evaluation
Upon arrival at our cleanroom facility, we conducted a full diagnostic scan of the USB stick. Our findings:
- Controller chip failure – The USB stick’s internal controller had become corrupted, triggering the write-protection mode.
- Bad NAND memory sectors – Some sectors of the storage chip had degraded, preventing normal read/write operations.
- Firmware corruption – The USB’s internal firmware had partially failed, leading to access issues.
Since the drive’s data was still intact, we focused on chip-level extraction techniques to recover the files.
The Recovery Process
1. Bypassing the Write-Protection Mechanism
To gain access to the files, we:
- Used specialised USB firmware tools to disable the write-protection feature.
- Extracted the raw data without attempting risky formatting or resets.
2. Direct NAND Memory Chip Extraction
Since the controller failure affected data access, we:
- Removed the NAND memory chip from the USB circuit board.
- Used a chip reader to extract raw data at the lowest level.
- Reassembled the file system from the extracted memory dumps.
3. Verifying & Restoring Teacher’s Data
After successfully extracting the data, we:
- Reconstructed missing files caused by partial memory corruption.
- Verified all lesson plans, student records, and documents for integrity.
- Transferred the recovered data to a secure USB drive for the teacher.
The Results: 100% Data Recovery Success
Thanks to our chip-off NAND recovery techniques, we successfully retrieved 100% of the teacher’s important data, including:
✅ Lesson plans & educational resources
✅ Student performance records
✅ Teaching materials & multimedia files
The teacher was able to resume their work immediately, ensuring no disruption to their students’ learning.
Why Choose Us?
With 25 years of experience and tens of thousands of successful recoveries, we are the leading USB and flash drive data recovery experts in Ireland and the UK. Our expertise includes:
✔ USB write-protection removal & chip-level recovery
✔ NAND flash & firmware failure recovery
✔ Hard drive, SSD, and external storage recovery
✔ Secure recovery for personal, business, and educational data
If your USB stick is write-protected, inaccessible, or not recognized, don’t attempt DIY fixes—contact us for professional data recovery.
