Hard Drive Recovery

  • Standard Service (2 - 3 Days) - £249
  • Express Service (2 Days) - £495
  • Critical Service (1 Day) - £895
Hard Drive Recovery

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Our No Fix No Fee policy means we will do our very best to recover your data.

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All types of people and businesses use our services from NHS, Civil Service, Graphic Designers to Students, Teachers and Pensioners etc.

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The Myriad Reasons Why Hard Drives Fail:

There are many reasons as to why your hard drive may suddenly cease to function in the manner it normally would. Sometimes it may be simply because of general wear and tear on the device or it may be because of an outside force at work such as dropping the computer whilst in transit, spilling something into the mechanics, incorrect or outdated firmware…the list is not endless but certainly not without a far reaching limit. Indeed sometimes a device will just fail with no reason or explanation available and that is where we come in. Here at easy recovery we will endeavor to diagnose the problem and recover your data so that you can continue with the important work you were doing before the unexpected crash. We might not always be able to give you an explanation as to why the drive has failed but we will most certainly be in a position to help retrieve your data in the most professional and cost effective manner possible.

Physical Hard Drive Failings:

A physical fail occurs when a part(s) within the hard drive decide they can no longer function. This may be because of heavy duty usage, perhaps a fault in a batch of components used, or because of an extraneous force at work. We are all prone to accidents and accidents do happen around a computer. Drinks may be spilled, unforeseen knocks may occur, even just leaving a computer switched on for overly long periods of time may contribute to a hard drive’s untimely failure.

Loss Of Data Due To Accidental Formatting or Deletion:

It can happen to the best of us. Even the most experienced IT person can press the wrong button, execute the wrong command, or simply press DELETE too soon. And when this happens not only can you find yourself missing the work you tirelessly worked to produce but in some instances (if you are a business) find that your staff are not able to be as productive as they could be. The accidental loss of data, be it because of an inadvertent format or unplanned deletion, can throw things into disarray, which is where we come in. If you have mistakenly deleted files or formatted a drive we can help you recover that data quickly and with minimal disruption to the data itself.

Power Surges And Outages And The Damage They Can Render To Your Hard Drive:

So there you are working happily on your next project or assignment when the lights go out. Not only does the electricity fail but in doing so it can cause your computer’s hard drive to fail too. A sudden loss of power may cause the drive’s heads and platters to spin off course or similarly a sudden surge of power can cause the printed circuit board or motherboard to burn. Also a sudden stop can render your last save useless. This is where we come into our own by being able to help you recover that last save or indeed all the data on your drive.

Software Firmware Failures that cause your Hard Drive not to get recognised:

Firmware is the internal program(s) that (a) make a piece of hardware work and (b) tell it how to work in conjunction with out pieces of hardware or software. And just like a program you might install from a CD or DVD these pieces of firmware can sometimes become corrupted or need updating in line with changes to the specifications of the device that operate. If a firmware program fails whilst operating a hard drive then the hard drive will become unresponsive and no matter how hard you try that drive will not allow any reading, writing or storage. Using the latest available firmware tools we can help replace the firmware or at best retrieve your data from a no longer functioning drive.

Sudden Stoppage To A Hard Drive If Your Computer Becomes Unstable:

A hard drive may fail if there are bad sectors on the disk. This is just like when vinyl was king a record would become scratched and would jump and you wouldn’t be able to hear your favourite track. A hard drive works in a similar way and bad sectors allow for jumping and the missing of important information such as executable files and DLL files that make software and hardware compatible. The continual freezing or rebooting of a PC, Mac or other computer may be symptomatic of a hard drive problem, which is where we come in.

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Customer Emails and Articles

I forked out a bit of money some time ago and bought myself a SATA Quickport Quattro but now it wont function the way it should. When I bought it the idea was a simple one; I could put any four SATA drives into the machine at once without the hassle of having to open up a drive or bay each time I wanted to do so. This worked well for the first few months but lately when I try this I seem to be getting a series of errors that I can’t decipher. It would appear the Quattro in the way it did at the beginning isn’t recognizing some of the drives. Attaching drives which used to be plug and play is now a case of jamming the drive in and hoping it reaches and touches the connectors inside. It has caused me problems with several discs and I now have at least two that I cannot access by normal means. I’ve searched the internet but I’m being told the problem isn’t with the Quattro it’s with the drives. I doubt this because I struggle to believe that several drives manufactured by several different companies could all end up with the same fault at the same time. Anyway, to cut a long story short I have disc drives with important info on them and I can’t access them via the Quattro or even by installing them in separate machines. Is there anything you can do to help?

It’s been four or so years since I bought a Networked Assist Storage device and all has been working well. Only recently however it’s come to my attention that one of the drives in my setup isn’t working and that in all the time I have been using the NAS the drive has been prone to problems. The reason it would appear I didn’t notice there was a problem was because I was running my NAS in the RAID 5 setup and that meant that the other drives continued to work and pick up the slack leaving me to think the thing was just running slower than the norm. That’s not the case though and although three of the drives still work one has given up the ghost and it is the one I really need access to. There are about 9000+ images of a one in a lifetime holiday my wife and I took to America last year and if I cannot get access to the drive I fear I will lose them. I tried taking the drive out of the NAS and putting it into an ordinary desktop computer but it would not work as either master or slave and I’m frightened to try and install (or try to install) an operating system to the drive in case I lose the data altogether or make the problem much worse.

Hard Disk Repair

Hard disks are the lifeblood of any computer be it a laptop, desktop machine or server churning its way through thousands of information requests on a daily basis.

Next to the CPU and the memory the hard disk is the one piece of hardware within your computer that should be kept under close attention for the first signs of anything problematic.

There are numerous things that can go wrong with a hard disk drive and more often than not many people – be they individuals or even IT professionals – simply decide that the hard disk is beyond repair and replace it, throwing the old one away and losing out on valuable information and data which then takes them considerable time to collate.

Common hard disk problems are those that may involve the user trying a quick fix on their own with information gleaned from message boards and forums on the Internet. It is important to note that although in the smallest of instances these so-called quick fixes have worked for some, for the most part they do not work and seek only to cause more irreversible damage to the hard disk drive.

So-called Head Crash is a problem that arises when the heads of the drive come lose and come into direct contact with the platters of the drive. The platters are the areas of the drive where your information is stored and once the head and platters make contact the first and most important thing to do is to reduce this amount of contact by switching your computer off. Restarting the computer will do nothing other than make the problem worse as the drive spins up from zero speed to the speed at which the head and platters meet again.

Problems with the PCB (Printed Circuit Board) on your hard drive are also common and likely to render your hard drive useless. The drive’s firmware (the built in software that tells it what to do in conjunction with your computer) is contained on this PCB and damage to it means that your PCB won’t work and therefore your hard drive won’t either.

Sticking spindles also cause hard drive problems. Spindles operate underneath the platters of the hard drive and if they become unstable and lose they can damage the platters that in turn will render the hard drive almost certainly useless. You will know if you have an issue with sticking spindles because of the grating sound that accompanies them as they come lose.

Now as we have said these problems will render the hard drives useless it does not mean they cannot be repaired. With professional assistance in a professional environment these problems can be rectified or at the very least the data retrieved. You should be aware however that if you attempt any of the quick fixes demonstrated on the Internet then you do so at your own risk and at a greater risk of losing all your data on a permanent basis.

If you have a hard drive problem then you have a better chance of successfully recovering your data – or even having the disk repaired – if you contact www.easyrecovery.co.uk

Client Testimonials

“ I run a local PC shop in Belfast and client had a problem with a Buffalo Linkstation Drive. We have used your data recovery service for several of our clients. 100% record so far in recovering data. ”

John Lyons Belfast

“ A dropped Lacie Rikki External Hard Disk that contained my final years university research work, recovered within 48 hours. Professional service. ”

Magge Boyle Derry

“ A HP Raid 5 Server that had two failed disks. The HP Proliant server contained critical data for a factory, recovery was completed over a weekend so that we could reopen factory on Monday morning. Great work from you guys. ”

Paul O Dowd Enniskillen

“ I am a teacher at St Marys and I dropped my Toshiba laptop that contained 5 years of teaching resources. Data was recovered within 3 days. Thanks for your hard work. ”

St Marys Primary School Newry

“ The hard drive on our Apple iMac contained pictures and video of our children. Mac Store could not recover data, Easy Data Recovery was recommended by Mac Store, many thanks for recovering my iMac Data. ”

Joan Waters Dublin

“ The data was received back from courier today. Many thanks for recovering the data from our Small Business Drobo Server that stores pictures of our clients recent wedding day pictures. ”

Nicola Ward Cork

“ You are a life saver, my business was on the Dell PC computer and you have recovered everything, a speedy service, 5 stars!!! ”

Manny Patel London