External Hard Drive Recovery

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  • Express Service (2 Days) - £495
  • Critical Service (1 Day) - £895
External Hard Drive Recovery

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An Explanation As To Why Some External Hard Drives Suddenly Fail:

External Hard drives are very complex pieces of hardware in their own right and along with your motherboard and memory and CPU go to make up the fundamental components of what makes your computer tick. There are times when an external hard drive will fail and this can be for any number of reasons. Chiefly among them is the fact that a piece of the hardware within the hard drive has ceased to function such as a head, a platter or a spindle. Something as simple sounding as a Ribbon Cable may also see its way clear to causing you problems reading or writing to your external hard drive so it is important – where possible – to diagnose and repaid the problem if able. If not we can certainly help you to recover your lost or inaccessible data.

Physical Failure To Your External Hard Drive Caused By Internal Malfunction:

We at easy recovery have dedicated our time and expertise to helping people just like you when a physical hard drive problem arises. When it comes to physical problems with hard drives these are many in number but commonly take the form of problems with actuators spinning off their axis, heads and platters becoming dislodged or even jumper connections becoming damaged due to access reconnecting and disconnecting if the drive has been removed and replaced a lot. Contact us to find out more about why your drive might physically fail and what we can do to help

Your Data And How It Can Be Lost or Formatted Incorrectly Using an External Hard Drive:

When data is lost or inaccessible it can be for a variety of reasons. We have already looked at how hardware failings can cause your data to seem to be irretrievable but there are other reasons. Chief amongst the most common reasons for data to become lost or inaccessible is human error and while we would all like to think we are incapable of causing the loss of our own data, sadly it happens more often than we would like. In addition to human error there are also errors caused by bad sectors on a disk, which, if not dealt with upon first appearance, can expand into not just thousands of bad sectors but millions. Imagine allowing mold to form on a windowsill without removing it and you get some idea as to how bad sectors can spread across an external hard drive

External Hard Drives And Their Power Supplies:

An external hard drive is more prone to problems with power surges and power outages than an internal hard drive might be: this is because for the most part an external hard drive works on its own power supply fed by an individual cable. Sometimes a power cable connected to an external hard drive may become damaged and either accepts too much or not enough power. Likewise a serious power surge may send too many volts through the device causing circuitry to burn or a loss of data because of a surge power to the spinning hardware inside. With 15 years experience in this field we will be able to help you recover your data if not repair the drive even if you can’t get it to do anything after a surge or outage.

Firmware Faults That Can Render Your External Hard Drive Inoperable:

As with many other devices within your computer an external hard drive works in conjunction with the firmware that has been factory loaded. The firmware is the small but important program that tells an external hard drive how to behave in relation to any device it may be connected to such as a USB port or hub a PC or Mac itself. With faulty firmware you may find that your drive will not allow the reading or writing of data and may even fail to recognise the existence of data you have already saved. We at easy recovery are able to deal with problems caused by the corruption or loss of firmware.

Suddenly System Crashes And Their Effects On Your External Hard Drive:

With a decade and a half’s worth of experience when it comes to computer and hard drive breakdowns we like to think we have seen most – or at least the majority – of problems that can arise because of problems with external and internal hard drives. One major problem caused by a discrepancy in the behaviour of an external hard drive is the sudden rebooting or shutdown of a computer without warning. This can be particularly frustrating if you are working on an important project in the workplace. Not only does the sudden shutdown of a computer lead to problems with the hardware but it can also lead to the loss or corruption of data stored on its internal and external hard drive. So if your computer shuts down without warning and will not reboot correctly; leave it switched off and contact us here at www.easyrecovery.co.uk

Featured Article

External Disk Repair

I got a Lacie Rugged 1TB drive with USB 3 and firewire because I was told that the drive was very reliable and also would automatically perform backups. It has done this the first couple of times I used it so I was able to delete a lot of stuff from my main hard drive on the pc thinking that everything was safely tugged away on the Lacie. Indeed it is safely tugged away on the Lacie, so much so that I can’t get at it now. Every computer I attach it to recognizes the drive but reports a file format of 0 and a disc size of 0KB. I know this isn’t the case because I was very careful when I was saving the data to the drive so I know it is in there somewhere. I wouldn’t mind so much but the drive itself is supposed to be rugged and hard to damage – although I think that just refers to the casing on the outside – but the insides seem to be a different matter altogether. I’ve even tried using the fire wire connection in case there has been some problem with the USB but the result is still the same.

My Buffalo DriveStation Velocity external disc has started to do a lot of strange things in the last few weeks and I thought it was something to do with my computer because it is an old machine running Windows XP Professional. In order to try and rectify the situation I moved the drive to my wife’s PC in our little home office and then used a network bridge to connect them. I could see the DriveStation but when I tried copying to and from it there was nothing only an error message citing an I/O error. So I tried to save a file from my wife’s computer and the same thing happened. When I checked the serial number on the back and then contacted Samsung they said they had no record of such a serial number so therefore the drive was not supported. They told me it might well be a disguarded product (i.e. they threw it away and some one has taken it out of a skip and has sold it online) so they will not do anything to help me. I’m now stuck with this thing and need to get at the wife’s accounts (she runs a BOTOX business from home) and without that information she is in for a hammering from the lovely taxman. Anything you can do?

External Disk Repair

There are many different types of external disk available on the market today, ranging from small portable drives to larger Network Storage drives that remain stationary within offices at home or in the workplace. These drives are used to allow for the capture of large amounts of data that the ordinary desktop or laptop computer cannot cope with or simply to ensure that the information is kept safe in the event of a network failure.

Perusing your local high street computer shop or online supplier you will find a great many storage devices to choose from, all of which with a variety of different capacities and built in warning systems in the event of a possible system failure.

For the most part these storage devices are usually one or two hard disk drives contained within a separate housing that allows for easy transport and installation on more than one machine but even in doing so problems can arise.

There are, quite literally, hundreds of models to choose from each with the ability to function connected via USB to Windows operated desktops, laptops etc. and Apple Macintosh’s.

A common issue with external hard disk drives is their relation with the computer or network they are attached to via USB. USB although a much more stable way of connecting to computers can still cause problems.

Again overuse is a problem; external drives can heat up just as much as those drives contain within the build of a computer and sometimes more so because these pieces of equipment do not have individual fans to keep them cool.

You may also find that the computer the external device is attached to recognizes the external drive but cannot read it because of damaged partitions.

A disk drive that displays the number of bytes used as reading 0 or ‘raw’ even when running the chkdsk utility. If this occurs there is a good chance that the information on the disk (or disks as some external drives contain more than one) is unusable.

One very important thing to remember is that there are websites on the Internet who will specify or suggest removing one or more drives from an external drive unit and replacing them either (a) in another drive unit or (b) replacing the drives altogether. In theory this may seem like a good way – and also a cheap way – of solving the problem but the chances of success by undertaking such an endeavour is minimal. There is more chance of you rendering the disk useless by trying to move them from one housing to another.

Clicks and grinding sounds are also important indicators as to whether or not a disk drive has become faulty beyond repair. Quick fixes on the Internet include reformatting said drives but this will result in the loss of all and any information stored therein. This solution is also not a guaranteed way of removing bad boot sectors and even if the disk(s) do work again they will only do so for a period of time as the master boot record on the disk is lost and portions of it will be permanently unusable.

At the very least contacting www.easyrecovery.co.uk can be a means of retaining your valuable information and data before replacing any external drive.

Client Testimonials

“ I run a local PC shop in Belfast and client had a problem with a Buffalo Linkstation Drive. We have used your data recovery service for several of our clients. 100% record so far in recovering data. ”

John Lyons Belfast

“ A dropped Lacie Rikki External Hard Disk that contained my final years university research work, recovered within 48 hours. Professional service. ”

Magge Boyle Derry

“ A HP Raid 5 Server that had two failed disks. The HP Proliant server contained critical data for a factory, recovery was completed over a weekend so that we could reopen factory on Monday morning. Great work from you guys. ”

Paul O Dowd Enniskillen

“ I am a teacher at St Marys and I dropped my Toshiba laptop that contained 5 years of teaching resources. Data was recovered within 3 days. Thanks for your hard work. ”

St Marys Primary School Newry

“ The hard drive on our Apple iMac contained pictures and video of our children. Mac Store could not recover data, Easy Data Recovery was recommended by Mac Store, many thanks for recovering my iMac Data. ”

Joan Waters Dublin

“ The data was received back from courier today. Many thanks for recovering the data from our Small Business Drobo Server that stores pictures of our clients recent wedding day pictures. ”

Nicola Ward Cork

“ You are a life saver, my business was on the Dell PC computer and you have recovered everything, a speedy service, 5 stars!!! ”

Manny Patel London